Website Terms of Use

Last updated: 3 January 2026

About these terms

These terms govern your use of the Animal Care Tiree Ltd website at animalcaretiree.co.uk. By using this website, you agree to these terms.

If you don’t agree with these terms, please don’t use the website.

Who we are

This website is operated by:

Animal Care Tiree Ltd
A company limited by guarantee registered in Scotland
Email: info@animalcaretiree.co.uk
Website: animalcaretiree.co.uk

We are a community-owned veterinary practice providing veterinary services on the Isle of Tiree.

What this website is for

Currently, this website provides:

  • Information about our veterinary services
  • Contact details and opening hours
  • General pet and livestock health information
  • News and updates about the practice

Soon, this website will also provide:

  • An online shop for veterinary supplies and pet products
  • Membership registration and account management
  • Online appointment booking

When we add these features, we will update these terms and notify registered users.

Important notice about veterinary advice

Information on this website is not a diagnosis

The information we provide on this website is for general guidance only. It is not:

  • A substitute for professional veterinary examination
  • A diagnosis or treatment plan for your specific animal
  • Emergency veterinary advice

In an emergency

If your animal needs urgent veterinary attention, contact us immediately by phone. Do not rely on email or website contact forms for emergencies.

Professional examination required

Our vets can only prescribe medication or provide treatment after examining your animal in person or through telemedicine, in accordance with Royal College of Veterinary Surgeons (RCVS) regulations.

Online information cannot replace a professional assessment of your animal’s health.

Using the website

What you can do

You can:

  • View and download information for personal use
  • Share links to our website
  • Contact us through the forms provided
  • Purchase products when the shop launches (subject to separate terms of sale)

What you cannot do

You must not:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to the website or our systems
  • Introduce viruses, malware, or harmful code
  • Copy, reproduce, or republish our content without permission
  • Use automated systems to scrape or harvest data from the website
  • Impersonate another person or misrepresent your relationship with us

Your information

When you use this website, you provide information to us through forms and cookies. We handle this information in accordance with:

  • Our Privacy Policy
  • Our Cookie Policy
  • UK data protection law

Please read these policies to understand how we use your information.

Intellectual property

Our content

All content on this website belongs to Animal Care Tiree Ltd or our licensors, including:

  • Text, images, and graphics
  • The website design and layout
  • Logos and branding
  • Software and code

You may view and download this content for personal, non-commercial use only. You need our written permission for any other use.

Your content

If you submit content to us (such as photos of your pets, testimonials, or comments), you grant us a non-exclusive license to use, display, and publish that content on our website and social media channels.

You confirm that any content you submit:

  • Belongs to you or you have permission to share it
  • Does not infringe anyone else’s rights
  • Does not contain anything unlawful or offensive

Links to other websites

Our website may contain links to third-party websites. We are not responsible for:

  • The content of those websites
  • How those websites handle your information
  • Any transactions you make on those websites

Clicking external links is at your own risk.

When we add the online shop

When we launch our online shop, additional terms will apply to purchases, including:

  • Product descriptions and pricing
  • Payment terms and accepted methods
  • Delivery and returns policy
  • Guarantees and warranties

We will publish these terms before the shop launches.

When we add membership

When we launch membership registration, additional terms will apply, including:

  • Membership categories and benefits
  • Payment terms and renewal
  • Cancellation and refunds
  • Member responsibilities

We will publish these terms before membership opens.

Limitation of liability

Professional services

Nothing in these terms limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded by law

Website use

We provide this website “as is” and make no guarantees about:

  • Availability or uninterrupted access
  • Freedom from errors or bugs
  • Accuracy or completeness of information
  • Fitness for any particular purpose

We are not liable for any loss or damage resulting from:

  • Reliance on information on the website
  • Inability to access the website
  • Viruses or harmful code (despite our reasonable precautions)
  • Third-party content or links

Maximum liability

Our maximum liability to you for any claim relating to this website is limited to £100, except where law prohibits such limitation.

Your responsibilities

You are responsible for:

  • Maintaining the security of your login credentials (when membership launches)
  • Any activity on your account
  • Ensuring your use of the website complies with these terms

Changes to these terms

We may update these terms from time to time to reflect:

  • Changes to the website or our services
  • Legal or regulatory requirements
  • Good practice

We will update the “last updated” date at the top when we make changes.

If we make significant changes, we will notify registered users by email and may display a notice on the website.

Your continued use of the website after changes means you accept the new terms.

Changes to the website

We may:

  • Update or change the website content at any time
  • Suspend or withdraw the website temporarily or permanently
  • Restrict access to parts of the website

We will try to give reasonable notice of significant changes, but we are not obliged to do so.

Termination

We may suspend or terminate your access to the website if you:

  • Breach these terms
  • Use the website in a way that harms us or others
  • Engage in fraudulent activity

You can stop using the website at any time.

General provisions

Entire agreement

These terms, together with our Privacy Policy and Cookie Policy, contain the entire agreement between you and us regarding website use.

Severability

If any part of these terms is found to be unenforceable, the remaining provisions continue in full force.

No waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Third parties

These terms are between you and Animal Care Tiree Ltd. No other person has rights to enforce them.

Governing law

These terms are governed by Scots law. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

Contact us

If you have questions about these terms:

Email: info@animalcaretiree.co.uk
Website: animalcaretiree.co.uk
Company: Animal Care Tiree Ltd


Regulatory information:

Animal Care Tiree Ltd is regulated by the Royal College of Veterinary Surgeons (RCVS).

All veterinary services are provided in accordance with RCVS standards and the Veterinary Surgeons Act 1966.

Our veterinary surgeons maintain professional indemnity insurance as required by the RCVS.